We are a local charity that provides life-changing advice at the heart of our communities across Broxtowe. Our advice is free, confidential, independent and impartial.
Get advice
Call us
For non-emergency advice, please click the button below to arrange a call-back.
Arrange a call-back
Email advice
If you would like to make an email enquiry, click the link below and complete the form provided. Our advisers will aim to respond within 1 to 4 working days depending upon capacity.
Email us
Debt advice
We have a specialist debt team who can offer comprehensive specialist advice and support with debt. Speak to a member of our team today and let them support you through the process of resolving your debt issues.
Call: 0300 561 0330
Visit us
We have regular drop-in advice sessions at three locations across the Broxtowe District. No appointment is required – just turn up. If your enquiry is particularly complex, you may be referred to a specialist caseworker. Follow-up appointments may be face-to-face or over the telephone.
Citizens Advice Broxtowe (Beeston Council Office)
Address
Ground Floor Council Offices
Foster Avenue Beeston
Nottingham
NG9 1AB
Monday, Tuesday, Thursday & Friday
10.00am – 1.00pm
Citizens Advice Broxtowe (Eastwood)
Address
Library & Information Centre
Wellington Place
Nottingham Road
Eastwood
NG16 3GB
Monday & Tuesday
9.30am – 12.30pm
Thursday
1.00pm – 4.00pm
Stapleford Health Centre
Address
Stapleford Health Centre
Church Street
Stapleford
NG9 8DB
Monday & Tuesday
9.30am – 12.30pm
Please Note: After the 17th November 2025 the way in which we give advice at Stapleford Health Centre is changing.
The service will be by appointment only on a Monday & Tuesday. We are trailing this new system due to increased demand.
Please call 0115 9173802 to make an appointment. Our receptionist may need to ask you a few further questions about your query to ensure you are directed to the correct service.
Online advice and national helplines
Visit the national Citizens Advice website to access a wide range of self-help resources. You can also chat with a trained adviser online through the web chat.
For specialist advice there are a number of helplines to call, click the Helplines button below. This page includes information on Help to Claim for Universal Credit, Consumer Helpline and Help through Hardship helpline from the Trussell Trust.
Advice onlineWebchatHelplines
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