We are a local charity that provides life-changing advice at the heart of our communities across Newark & Sherwood. Our advice is free, confidential, independent and impartial.
We have regular drop-in advice sessions at eleven locations across the Newark & Sherwood District.
Get adviceVisit us
Call us
Our advisers are available to provide advice between 9.30 am and 2.30 pm each day. Lines can be busy and you may not get through straight away. If this is the case, you will be given the opportunity to leave a message for us to call you back. We aim to respond to all calls within 1 – 2 working days.
Arrange a call-back
For non-urgent advice, please click the button below to arrange a call-back.
Email advice
If you would like to make an email enquiry, click the link below and complete the form provided. Our advisers will aim to respond within 1 to 4 working days depending upon capacity.
Email us
Debt advice
We have a specialist debt team who can offer comprehensive specialist advice and support with debt. Speak to a member of our team today and let them support you through the process of resolving your debt issues.
Call: 0300 561 0330
Visit us
We have regular drop-in advice sessions at eleven locations across the Newark & Sherwood District. No appointment is required – just turn up. If your enquiry is particularly complex, you may be referred to a specialist caseworker. Follow-up appointments may be face-to-face or over the telephone.
Bilsthorpe Library
Address
1 The Crescent
Bilsthorpe
NG22 8QX
1st and 3rd Wednesday of the month
9.30 am – 12.30 pm
Blidworth Library
Address
3 New Lane
Blidworth
NG21 0PW
1st working Monday of the month
9.30 am – 12.30 pm
Boughton Community Hub
Address
34 Manvers View
Boughton
NG22 9HJ
Every Thursday
9.00 am – 11.00 am
Bookable appointments may be available on Wednesdays
Clipstone Village Hall
Address
90 Church Road
Clipstone
NG21 9DL
Every Tuesday
9.15 am – 12 noon
Follow-up appointments may be available on Tuesdays afternoons
Collingham Rural Advice Centre
Address
67 High Street
Collingham
NG23 7LB
Every Tuesday
9.30 am – 12.30 pm
Follow-up appointments are available if required
on Tuesday afternoons
Newark (Castle House)
Address
Great North Road
Newark
NG24 1BY
Every Tuesday & Thursday
9.30 am – 12.30 pm
Booked appointments available from 1.00 – 2.00 pm
Newark & Sherwood Family Hub
Address
(formerly Hawton Children’s Centre)
Bowbridge Road
NG24 1BY
Every Wednesday
1.30 pm – 4.30 pm
Ollerton (Main Office)
Address
5 Forest Court
New Ollerton
NG22 9PL
Every Monday & Wednesday
9.30 am – 2.30 pm
Rainworth – Sherwood West Family Hub
Address
Rainworth Water Road
Rainworth
NG21 0DU
1st working Monday of the month
1.30 pm – 4.00 pm
Southwell Library
Address
The Bramley Centre
King Street
Southwell
NG25 0EH
4th Thursday of the month
9.30 am – 12.30 pm
Sutton on Trent Library
Address
Methodist Church Hall
High Street
Sutton on Trent
NG23 6QA
2nd Tuesday of the month
1.30 pm – 4.30 pm
Online advice and national helplines
Visit the national Citizens Advice website to access a wide range of self-help resources. You can also chat with a trained adviser online through the web chat.
For specialist advice there are a number of helplines to call, click the Helplines button below. This page includes information on Help to Claim for Universal Credit, Consumer Helpline and Help through Hardship helpline from the Trussell Trust.
Advice onlineWebchatHelplines
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